NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
How to reboot Nighthawk R7000P remotely
I have a Nighthawk R7000P router hooked to a cable modem which routinely crashes (about once a month), and my security cameras are dependent on the router . Re-setting it when I'm home just requires ...
- The Keep Connect smart plug completely solved the issue. It senses any interruption and reboots until the connection is reestablished. You can also monitor the status of the KC plug via internet and use multiple KC plugs for a more complex network.
jgwdoc wrote:
The firmware version is simply the most recent one. I update regularly, but can’t give the exact version ‘cause I’m not home.
I've lost count of how many people have made that claim, only to turn out to be hopelessly wrong. We had one earlier today whose "latest" turned out to be three years out of date. That is why we ask for the version number.
jgwdoc wrote:
What happens is simple: despite no issues with the cable modem, the Nighthawk router loses connectivity and needs to be rebooted, which always fixes the issue.
Again, that is a less than helpful diagnostic clue.
What loses connectivity? The link to the modem? The wired Ethernet? The Wifi? All wifi?
What do the LEDs on the router look like? Are there any clues in the router's logs?
These questions may seems irrelevant to you, but this looks like your first time here. Regulars are used to these requests for details.
Accurate diagnosis depends on having as much information as possible about your network and what happens. That will waste less of your time.
Ok, these details will have to wait until I get home on Saturday.
But what drops out is both wired and wireless internet devices, all of which depend on the router, with a cable modem that is functioning normally according to my isp. And the modem never needs to be rebooted to restore service, only the router.
But what drops out is both wired and wireless internet devices, all of which depend on the router, with a cable modem that is functioning normally according to my isp. And the modem never needs to be rebooted to restore service, only the router.