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Forum Discussion
jgwdoc
Jul 03, 2023Guide
How to reboot Nighthawk R7000P remotely
I have a Nighthawk R7000P router hooked to a cable modem which routinely crashes (about once a month), and my security cameras are dependent on the router . Re-setting it when I'm home just requires ...
- Nov 14, 2023The Keep Connect smart plug completely solved the issue. It senses any interruption and reboots until the connection is reestablished. You can also monitor the status of the KC plug via internet and use multiple KC plugs for a more complex network.
jgwdoc
Jul 11, 2023Guide
The firmware version is V1.3.1.64 with no updates available currently.
The solution I've found so far is to plug the Nighthawk router into a Keep Connect smart plug which detects network outages and triggers a reboot. It would be nicer if the Nighthawk was able to do that itself, or if there was a way to trigger it remotely, but I await any suggestions from the forum.
SantaFeEngraver
Nov 14, 2023Aspirant
Hello! Curious to know if you ever solved your issue. Mine is very similar on a number of fronts. I too am reliant on my system for WiFi security cameras for an 2nd home where we live 50% of the time and if there is a brief power outage, and sometimes even if not — the modem goes offline. I have XFINITY service, that confirms no WiFi outage. I have neighbors that confirm power is on. I have to have a friend go into the house, unplug the Netgear Nighthawk Cable Modem for 30 seconds, plug it back in — and then my Orbi routers immediately go right back online.
Not familiar with that smart plug — will be researching that.
Not familiar with that smart plug — will be researching that.
- michaelkenwardNov 14, 2023Guru - Experienced User
SantaFeEngraver wrote:
... where we live 50% of the time and if there is a brief power outage, and sometimes even if not — the modem goes offline.The original question did not mention power cuts. So the subsequent discussion may not apply to your circumstances.
SantaFeEngraver wrote:
Not familiar with that smart plug — will be researching that.You might like to research how that would work if the smart plug needs an internet connection and that comes from the router.
.... if there is a brief power outage, and sometimes even if not — the modem goes offline.If it really is brief, a "UPS" (uninterruptible power supply) could work.
- jgwdocNov 14, 2023GuideThe Keep Connect smart plug completely solved the issue. It senses any interruption and reboots until the connection is reestablished. You can also monitor the status of the KC plug via internet and use multiple KC plugs for a more complex network.
- SantaFeEngraverNov 18, 2023AspirantThanks. I think I’m going to give the KC a shot. Maybe one for router and one for modem. Seems highly likely to solve my issue — and if so, at a relatively low cost.
- michaelkenwardNov 18, 2023Guru - Experienced User
SantaFeEngraver wrote:
Thanks. I think I’m going to give the KC a shot. Maybe one for router and one for modem. Seems highly likely to solve my issue — and if so, at a relatively low cost.Could be a good idea.
In the past I have found that modem and router can get out of synch.
What happens is that the modem takes so long to reboot that the router has already thrown in the towel and timed out before the modem has a connection. This then ends up with a dead network even though the modem has an internet connection.