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Forum Discussion
leob
Jan 31, 2022Initiate
How to request an RMA if you can't get technical support?
I have a AC1600/C6250 Wifi cable model router. It was purchased last July, so it still has warranty time, but no support time. Since the requirement for an RMA seems to be to call technical support...
- Feb 01, 2022
when you call support, if you're sure its a hardware failure you can request support and ask them to refund it if its a hardware failure.
Or you can try on here first to see if its truly a hardware failure or if its a settings/line issue.
plemans
Feb 01, 2022Guru - Experienced User
when you call support, if you're sure its a hardware failure you can request support and ask them to refund it if its a hardware failure.
Or you can try on here first to see if its truly a hardware failure or if its a settings/line issue.
leob
Feb 08, 2022Initiate
Thank you for your help. I will contact NetGear
LeoB