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alteba's avatar
alteba
Aspirant
Apr 26, 2017
Solved

how to upgrade the R7100LG - Nighthawk 4G LTE Modem Router to new firmware

Hi,

 

Does anyone know How I can upgrade the R7100LG - Nighthawk 4G LTE Modem Router when the upgrade to the new firmware failed using the browser?

 

What I did:

I opened the control panel of my router in a browser. On top of the site it stated there was a new firmware available so I clicked that button to start the upgrade. After 25 minutes there was no response, so I rebooted the router. Now I have a flashing / blinking power led with indicate I have a faulty firmware. I can ping my router but I am unable to open the control panel using a browser.

 

actions taken:

I downloaded both the new 1.0.0.30 and the previouw version 1.0.0.28 to install the firmware manually according this website: Reinstall the firmware on a router without the setup CD recovery tool . I can set the times it wil retry at a 20 times but it all failed stating: Unable to get response from the server. retry (20/20)...

 

question: 

Does anyone know if here is any other way to upgrade the firmware other than the two methodes mentioned above? 

 

 

nice to know: the router was purchaged on jan. 9. 2017. so I am just out of the complementary support (90 days....)

 

 

  • alteba's avatar
    alteba
    Apr 27, 2017

    update: Shop confirmed that the router was bricked and I got a new router. 

    Thanks everyone for yout advise and willingness to help me out. Cheers.

     

5 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Can't speak for the R7100LG - hoever, some devices can have problems with uploading the firmware form certan browsers, ie. Microsoft Edge, or form mobi phones/tablets in general. Try an alternate browser - ideally on a desktop or notebook computer.

    • alteba's avatar
      alteba
      Aspirant

      thanks for the quick reply, but I am no longer able to connect to the router using Chrome, Firefox, not Internet Explorer. 

      ping the router 192.168.1.1. is succesful though

      • alteba's avatar
        alteba
        Aspirant

        update: 

        I just got word from Netgear and it looks like I bricked my router.

        Tomorrow I will return the router to the store.

         

        I will keep this topic updated to future reference.