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garyh99's avatar
garyh99
Initiate
Sep 18, 2015
Solved

I can only get access to my guest wifi

I've been using the R7000 router for about 4 mos and it's been working great until yesterday.  My home network is all wifi.  I have a 2.4g network, a 5g network, and a 2.4g guest network.  All of a sudden, the only one I can access is the guest network.  The others don't show as a choice on any of my PCs, or smart devices.  The 2.4 and 5g lights are off on the front of the router.  I can connect by ethernet.  All my PCs react the same.  Two are win 7, one win 8, and one win 10.  The smart devices are both apple and android.

 

I've rebooted several times, reinstalled the latest firmware, rolled back the firmware.  Same problem.

  • There's a physical Wi-Fi on/off button on top of the router.  Press the button for a couple of seconds to toggle the radios.

2 Replies

  • There's a physical Wi-Fi on/off button on top of the router.  Press the button for a couple of seconds to toggle the radios.

    • garyh99's avatar
      garyh99
      Initiate

      Perfect!!!  All back to normal.  Thank you so much for your help!