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Forum Discussion
NWMichelle
Feb 05, 2019Tutor
I can't log in with admin/password... R7000
I am trying to login and see what's on my network (and to get my RING devices on the right 2.4 channel) but the website will NOT accept admin and password AND it will not accept my serial number (the...
- Sep 17, 2019Thank you to everyone who provided suggestions. I ended up downloading the Netgear app ( I forgot the exact name, maybe Netgear UP) and was finally able to get into the login screen where all the router settings are located.
I then had to reset all the parameters fresh and now it’s working fine.
ComPH
Mar 24, 2019Aspirant
To the original poster: I have the very same problem. Happened after firmware update. Everything works, but I can no longer login as an admin, and the router will not accept the serial number to “recover password”. The best I could find out was to do factory reset and reprogram everything again. Did you find out anything else that was useful?
What a PITA!
What a PITA!
PBukowski
Sep 15, 2019Aspirant
I’ve also tried everything and cannot access router login.com or router login.net. It was surfing just fine, but I needed to change some settings and I can no longer get into it. I’ve also tried a direct cat 5 wire between port 2 and the computer. Then I’ve tried WiFi and still no login page. I end up with the netgear web site, instead of the router login screen.
Now I held reset for 7 seconds until the power light flashes, to default it to factory settings. After all that I still can’t log into it. It surfs the internet though. Ughh, is there a fix for this? I’ve always been really good about keeping the firmware updated. I suspect the latest firmware is preventing me from being able to log into it.