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Forum Discussion
boggym
Mar 23, 2022Guide
I have 1000Mbps (actually 942Mbps) internet connection and my WiFi is maximum 630Mpbs
Hi, I have a Nighthawk AC2600 bought this January, and though I have a 1000Mbps (actually only 942Mpbs) internet connection (tested it directly from the modem before the router), on my Samsung 10 (c...
- Mar 23, 2022
Its not just a netgear issue on how wifi is advertised. Its an industry wide issue. You're welcome to take it up with the industry as we find it just as frustrating as you. You know how frequently people come on here expecting to get 2600mbps speeds? All the time.
And its not realistic to advertise it. We 100% agree. But we're members of the public just like you are. We can't change it.
The problem starts because to understand what you're realistic speed is, you need to learn more about it. Most people don't understand and won't take the time to learn about it. Again, that link I posted does a great job of breaking it down. I won't continue to go over it when there's already been plenty of articles (and a great one I linked to) done on it.
Its the same as car manufacturers and speedometers. Just because my speedometer in my car goes to 150mph, doesn't mean the car will go that fast.
So what can you do about it? Instead of being frustrated, read the article to learn limitations and to understand wifi. Only with understanding can you see why we say "its performing as well as it can".
And the vast majority of people don't need 1gig service. Unless you're doing massive data transfers or streaming (taking more than 2-3) multiple 4k devices at the same time, its overkill for what you're using it for. If it was me, instead of investing more $ in routers and equipment, I'd downgrade back to 500mbps you had before.
boggym
Mar 23, 2022Guide
Actually I am a little bit sick and tired being told that I have to settle for this or for that.
My ISP tried to explain me yesterday that though their connection says 1000Mbps, I can actually get only 942Mbps, and I should be happy about it.
Previous to the 1000Mbps I had 500, and I was very happy with it, and therefore, in order to improve my connection throughout the house, I bought myself a more expensive router, and I bought it from Netgear about which I heard good stuff regarding the performance. And now you tell me that actually I should be happy only with 60% of the speed because this router is at the end of its capabilities, though it says 2600. OK, maybe I am not so knowledgeable regarding networking, however I know some stuff, and still being told twice in a row that I should settle for less, did not quite ring right with me.
From what you say then, the 2600 from AC2600 means what the router can give in terms of wired connections, right, and regarding the WiFi no word about it, OK? I do not want 1000Mbps, because I do not actually need it, I just want something close like a 80% or even 70%, and not just 60%.
I mostly use the wired connection to the router, and not the wireless, so I am pretty happy with what I have now, however looking all over the world, we in Canada are paying the most $ for least sometimes. In Eastern Europe they have better prices for more performance than what we have here.
I find that Netgear should advertise also the speed they are able to ensure not only for wired connections, but for WiFi as well, as I think more and more people use wireless over wired connections. So if you tell me that if I use wireless I can expect only 60% of the capability, then you can understand, I am sure, that it sounds pretty discouraging. When I had 500Mbps I was having in terms of wireless something over 450Mbps, so why is this happening now only for the 1000Mbps speed? What router should I have in order to get something close to what I am paying?
Thank you, and I am sorry if I snapped at you before. A lot of things happened lately, and my fuse got short, I guess.
plemans
Mar 23, 2022Guru - Experienced User
Its not just a netgear issue on how wifi is advertised. Its an industry wide issue. You're welcome to take it up with the industry as we find it just as frustrating as you. You know how frequently people come on here expecting to get 2600mbps speeds? All the time.
And its not realistic to advertise it. We 100% agree. But we're members of the public just like you are. We can't change it.
The problem starts because to understand what you're realistic speed is, you need to learn more about it. Most people don't understand and won't take the time to learn about it. Again, that link I posted does a great job of breaking it down. I won't continue to go over it when there's already been plenty of articles (and a great one I linked to) done on it.
Its the same as car manufacturers and speedometers. Just because my speedometer in my car goes to 150mph, doesn't mean the car will go that fast.
So what can you do about it? Instead of being frustrated, read the article to learn limitations and to understand wifi. Only with understanding can you see why we say "its performing as well as it can".
And the vast majority of people don't need 1gig service. Unless you're doing massive data transfers or streaming (taking more than 2-3) multiple 4k devices at the same time, its overkill for what you're using it for. If it was me, instead of investing more $ in routers and equipment, I'd downgrade back to 500mbps you had before.
- boggymMar 23, 2022Guide
Thank you for the information you shared.
Have a great day
- boggymMar 31, 2022Guide
I am sorry about the previous laconic answer, however, as you said, this is an industry wide issue, and I did not expect to be another victim of the hype that is visible almost all over the economy. Things that are advertised to be able to do things that in "real life" would not ever be touched by the user. I thought that if I buy Netgear, and not for instance TPLink which is much cheaper, I would buy quality, and from a point of view I got something, however it feels a little bit like a betrayal. To trust something/somebody, and find out that a lot of it was just smoke.
If I would have bought cheap, I would perhaps understand all the shortcomings, but when I pay top dollars, I expect some quality to back up this price.
Fortunately, I talked to some persons in the customer service from Netgear, and they helped me get the maximum from what I should receive, and I am OK with that. The truth that I was told, and I am OK with it now, after reading what you sent me, and after talking to the help desk, is that if I have a speed by direct connection by cable, the speed that I can hope for in WiFi is 60% roughly of that speed, which is mentioned nowhere in the product description.
I think it would be proper time to be truthful to the user that is paying all the money for everything to happen, and give the user proper information, and not clouds of "smoke" that I receive pretty often from customer support associates.
Anyway thank you for helping me better understand my problem.
- plemansMar 31, 2022Guru - Experienced User
Glad to hear you took the time to read it. Its a little in depth at times for some but is worth reading and understanding.
Once you know a bit about, it really helps in future purchases. I used to go to smallnetbuilder for realistic reviews on devices but they haven't done much reviews lately and so I've been having to search more. Dongknows is a pretty good site lately for reviews. and they're others but they just take a bit of searching and reading if they actually tested the device (and how).
either way, glad you took the time to read it. I'm actually a bit impressed at the speeds that router is hitting for what it is
- boggymMar 31, 2022Guide
The thing is that I bought Netgear because a good friend of mine, that is longtime in IT and I learned a lot of stuff from him, suggested that I do, and until now when I decided to go to 1Gbps I was pretty happy. However after getting that, and discovering that actually my ISP is not able to give me something close to 1000, but only 942, and trying to "explain" to me why when I was paying for 500Mpbps, I got very close, and now not so close, my general dissatisfaction prompted me to do also a test of the WiFi, and then I discovered "the ugly truth", eh?
With the sites that are actually supposed to publish unbiased reviews of product there is also a problem, as one cannot know if they are truly unbiased, or they are actually try in a subtle way to promote this or that manufacturer, not necessary because of price/performance, but simply because they were payed to do so. So thank you for suggesting those sites.
I strongly hope that the industry will go back to serving the customer instead of manipulating into buying of the same customer which is what happens nowadays with almost all advertisement. I strongly hope that they will begin to present in an objective way their products, presenting the parameters, the +s as well as the -s, being simply informative in a gentle way, and leave the choice to the customer. I think it would be more respectful towards that customer that is actually paying for everything, right?
Thank you again.