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Brianmc300's avatar
Brianmc300
Aspirant
Jul 03, 2017
Solved

I have a R7800 reset router every time for wired connection

I'm not a very tech savvy person, but every time I try to connect to the internet with a Ethernet cord I have to reset my router to Be able to connect to the internet. It works perfectly fine after I reset my router until I use the pc or Xbox again.
Ethernet reset router
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jul 10, 2017

    Hi Brianmc300,

     

    Reset the router by pressing the reset button at the back panel until the power light turns amber.

    Reconfigure after the reset.

4 Replies

  • Brianmc300's avatar
    Brianmc300
    Aspirant
    Jul 07, 2017
    Yes, I have to reboot the router.

    The lights are blinking red, but when working they are white

    Firmware version 1.0.2.28
    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Jul 10, 2017

      Hi Brianmc300,

       

      Reset the router by pressing the reset button at the back panel until the power light turns amber.

      Reconfigure after the reset.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Jul 13, 2017

        Hi Brianmc300,

         

        We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jul 07, 2017

    Hi Brianmc300,

     

    When you say reset, you mean rebooting the router or pressing the reset button?

    What are the lights on the router when it is not working?

    What is the firmware version of the router?