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gregws's avatar
gregws
Follower
Jul 17, 2017
Solved

I want to select Qos opt. and the tab is gray. I tried the browser log in fix no go

Hi I have a nightwark router and I am not a gamer but I get slow streaming speeds and buffering. I wanted to select Qos opt. and the tab is gray, not an option. The solution I read on the support page didn't help. I have a message Qos not supported. I have a Nighthawk ac1900 smart wifi router model r7000. Why is it not supported or why can't i choose this option? or how can I get a better streaming service?

  • Hi gregws,

     

    Make sure the R7000 is not set to AP mode. The feature is disabled when router is set to AP mode.

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi gregws,

     

    Make sure the R7000 is not set to AP mode. The feature is disabled when router is set to AP mode.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi gregws,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.