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Forum Discussion
Solved
I'm looking for the privacy separator on nighthawk 1750 model R6700
Can't print but printer is on the network
Finally figured it out. On each device where the net gear genie is installed the access control must be "on".
Neenas wrote:
I believe the printer is connected to the network per the genie.
Not sure what that means. The genie connects nothing. It just tells you what is happening. Is that what you mean? It shows that the printer is connected to the network?
Neenas wrote:
...now I'm getting a diagnostic stating no supported devices found -check that the Wi-Fi access point/routers "privacy separator" is disabled.
That sounds like something on your wifi clients, the iPhone and iPad. You need to sort that out.
Can they see and connect to other things through the R6700 router? If these wifi clients can go on line, that is a sure sign that the router is doing what it is supposed to do. You can't blame that if your iPhone and iPad throw a wobbly.
Finally figured it out. On each device where the net gear genie is installed the access control must be "on".
Well done. Nice detective work.
The genie is just changing the settings on the devices. It should work without the genie, but why make life harder?
PS If you mark your "fixed" message as "Solved" it could help someone who turns up later with the same problem.