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Forum Discussion
smithjordan2196
Dec 21, 2020Aspirant
Im stuck in bridge mode and can't access genie
So i put my router in bridge mode and now i cannot access anything to get it out of bridge mode. I have reset my router almost 20 times and have tried using 5 different computers. I have tried going ...
smithjordan2196
Dec 22, 2020Aspirant
yes i want to get it out of bridge mode and i have factory reset it multiple times by following that guide. But it just restarts and then i still dont have access to change any settings
michaelkenward
Dec 22, 2020Guru - Experienced User
smithjordan2196 wrote:
But it just restarts and then i still dont have access to change any settings
How are you trying to access the thing after the reset?
Disconnect it from everything and plug it into a PC that is also connected to nothing else. Then you should be able to use the usual access methods. They will not work if it is on the same network as something else.
- smithjordan2196Dec 22, 2020Aspirant
so i need to disconnect evrything from the router??? because as soon as i reset it all of my devices in my household automatically connect
- michaelkenwardDec 22, 2020Guru - Experienced User
smithjordan2196 wrote:
so i need to disconnect evrything from the router???
I'm confused. Which "router" are we talking about there?
In bridge mode, the R7450 is not functioning as a router.
You subject says, "stuck in bridge mode". Was the R7450 connected by wifi to another router?
Because you said it was in bridge mode, I assumed that it was connected to another router.
If it wasn't, then it wasn't in "bridge mode".
The reset will also have removed it from bridge mode,
Take us through the network. What is the modem at the front end? Is there another router in there? If so what is it?
I begin to suspect that your issue is very different from the subject and that "bridge mode" has nothing to do with it.
- smithjordan2196Dec 22, 2020Aspirant
Okay so my internet cable comes in to my house and connects directly to my R7450. I was expierancing issues with my internet. I was getting Double NAT errors on different devices. It was suggested that i try and put my R7450 into Bridge mode to see if that resolved those issues, which it did but then it caused even worse issues. SO now I am trying to just get my R7450 out of bridge mode and back to normal.