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Solved
Incorrect Update Instructions Nighthawlk
Instructions for firmware updating with browser instead of phone are incorrect. It says to connect the PC to the router with an ethernet cable. When this is done, the login page says it must be con...
Thanks for references. The email from Netgear was
"We've Enhanced Your Product's Security.
Please Update to the Latest Firmware.
Your product has the following updates available:
R6080
Learn how to update here
Latest firmware version: v1.0.0.46
Use the Nighthawk App to update your firmware
App Store
Google Store
If you don't have an iOS or Android capable device, visit this page."
-------------------------
Also a video with instructions
https://click.e.netgear.com/?qs=085694c93a37852e173953e623794457027cbc5db866928f89e530a9118b1914be0fdb61a17c534de2609d3cdfaa667d9a4cc07c93401497
Netgear router R6080 Nighthawk. An email received advising to update firmware with new version released for security improvements, with links to articles on Nighthawk phone app updating and updating with web browser. They log into the router using web address routerlogin.net or routerlogin.com, which displays a request to enter username (default admin), and a password -- or click "cancel" to show a password reset form (which instructions say will display the password but does not, just resets it), using serial number. The product label also shows a password, which doesn't work anymore.
My guess is this is a password for router configuration as opposed to the password used by devices to access WiFi internet, but they don't make this clear. I find no explanation of how this thing works, but the initial setup instructions work, so not messing with it.
When connecting to routerlogin.net with an ethernet cable, it shows an error screen saying the connection must be by WiFi, despite the instruction article saying to use a cable. Obviously the phone app connects via WiFi.
> [...] An email received [...]
Not by me. With my weak psychic powers, I can't read your e-mail.
> [...] They log into the router using web address routerlogin.net or
> routerlogin.com, [...]
That doesn't always work, as explained in the above-cited thread
(along with alternatives):
> https://community.netgear.com/t5/x/x/m-p/1976674
> [...] The product label also shows a password, [...]
Again, I can't see at what you're looking.
I'd expect the product label to show two (different) types of "a
password", as explained in the User Manual, under "Types of Logins", as
suggested above.
> [...] it shows an error screen saying the connection must be by WiFi,
> despite the instruction article saying to use a cable. [...]
Which is why it has been described (in the above-cited thread) as
"what may be the worst error message in the world".
Yes, some Netgear documentation stinks. You could pout or complain
about this. Or, you could find and read additional information which
should let you get on with the task at hand.
Thanks for references. The email from Netgear was
"We've Enhanced Your Product's Security.
Please Update to the Latest Firmware.
Your product has the following updates available:
R6080
Learn how to update here
Latest firmware version: v1.0.0.46
Use the Nighthawk App to update your firmware
App Store
Google Store
If you don't have an iOS or Android capable device, visit this page."
-------------------------
Also a video with instructions
https://click.e.netgear.com/?qs=085694c93a37852e173953e623794457027cbc5db866928f89e530a9118b1914be0fdb61a17c534de2609d3cdfaa667d9a4cc07c93401497The manual section on firmware updating does not mention "connect with an ethernet cable" as does the article on the website -- just typical tech writing detail. Just connect to router.login.net. This is not the network login but router management login, with default user admin, password "password" for initial setup. The phone app is just a substitute for any browser when PC not used.