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atborg's avatar
atborg
Aspirant
Dec 29, 2020

Incredibly slow wireless performance - hardwire is fine

Recently our wireless speeds are below 50 mbps (though sometimes up to 130-ish). We pay for up to 500 mbps. I thought the issue was with our ISP until today when I ran a speedtest on an ethernet connection and got 480 mbps. Any tips on what might be happening here?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    wifi speeds are usually because of the device connecting. Some devices use a 1x1 antenna and some use a 2x2. 

    As well as 2.4ghz speeds are much much slower than 5ghz speeds. If you're speedtesting over 2.4ghz, 50mbps is actually pretty solid. 

    What device are you testing on? 

    have you tried other devices? 

    Are you testing on 2.4ghz or 5gh? 

    how far from the router are you?

    • atborg's avatar
      atborg
      Aspirant

      Thanks, I am a couple feet from the router and connected on 5ghz. Testing on a macbook air and my Google Pixel phone gets between 20 and 50 mbps today (sometimes its better). However, when I run a speed test on my hardwired Xbox (the only device I own with an ethernet port) it says 500 mpbs. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        have you tried changing wireless channels? 

        Or factory resetting and reinstalling?