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Forum Discussion
coictransfox
Oct 15, 2021Aspirant
Intermittent network dropout
My router drops all internet once every one or two days and requires the network password to get internet back up and running. Any solutions i might need for this?
FURRYe38
Oct 15, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- coictransfoxOct 15, 2021Aspirant
firmware v 1.3.2.124
model AC2300
modem hitron technologies
docsis 3.1
- FURRYe38Oct 15, 2021Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is there a model# for the ISP modem?
Has a full power OFF the the modem and router for 1 minute been performed?
- coictransfoxOct 15, 2021Aspirant
full power off of modem, along with router typically performed when i have an outage. When outage occurs it happens to wireless and wired connections and required login the to admin console of the router