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Forum Discussion
AusRodders
Jan 12, 2021Aspirant
Intermittently can't connect wireless devices to Netgear AC1900
Hi, I have recently installed a Nighthawk AC1900 in a new house. I'm running the latest firmware. The modem connects to the internet and wired devices no problem. But when I start to connect multipl...
michaelkenward
Jan 12, 2021Guru - Experienced User
AusRodders wrote:
..when I start to connect multiple wireless devices (and I have 3 teenage kids so they have quite a few), some devices connect to the router but then say "No Internet"
What devices say this?
AusRodders wrote:
despite the fact that other devices continue to remain connected without an issue. I suspect it's an issue with devices conflicting.
I suspect that you are right. The problem is on the devices rather than the router. Hence the question above.
What device do you have. AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Is the Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?
- AusRoddersJan 13, 2021Aspirant
Thanks very much for your reply. I'll check the model when I get back home from work. It was an "educated guess" rather than an accurate choice :)
- AusRoddersJan 13, 2021Aspirant
OK it's definitely the D7000 Nighthawk AC1900 VDSL/ADSL Modem Router. Any suggestions will be greatly appreciated.
- michaelkenwardJan 13, 2021Guru - Experienced User
AusRodders wrote:
OK it's definitely the D7000 Nighthawk AC1900 VDSL/ADSL Modem Router. Any suggestions will be greatly appreciated.
As you say. that's a modem/router.
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
DSL Modems & RoutersWe still don't know what these wifi refuseniks are.
It might hep to know what it is that says "No Internet". (Is that the exact message and where does it appear?)
I ask because Windows devices, for example, are good at protecting users from "dangerous" connections that turn out to be their own wifi.