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Forum Discussion
JTG123
Jan 19, 2022Tutor
Internet connection failure?
I just bought this modem. I powered it up, connected it to the coax internet cable, and waited for the world light to show up. Instead, it's been sitting at a downstream blinking light for an hour wit...
- Jan 19, 2022
when you log into the modem, you can click the internet icon and it'll take you to the cable connections page.
the event log is under the advanced tab
Kitsap
Jan 19, 2022Master
There is a full section specifically for cable modems. Here is the link: https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers .
To start, you have to activate your new modem with your internet service provider. Go to the top of this page in the section Downloads, put in your model number and download the installation guide. The specific configuration outlined is necessary to activate your new modem. Specifically, your computer has to be connected directly to the modem with an ethernet cable. After activation you can reconfigure your LAN with a router and other devices.