NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
xTEKNIKLx
Feb 20, 2018Aspirant
Internet connection issues
My router and internet has worked perfectly for 2 years. This morning I received an email from Netgear that you were doing maintenance in cloud services and I would not be able to access my devices b...
- Feb 21, 2018Still don't know what the issue is/was but after several hours of repeated reboots and repeated failed factory resets, both of which resulted in no internet connection, a final factory reset worked.
Issue resolved somehow.
Hopefully doesn't return.
michaelkenward
Feb 21, 2018Guru - Experienced User
the TReadyShare
This morning I received an email from Netgear that you were doing maintenance in cloud services and I would not be able to access my devices between 11:28am to 12:28am GMT.
Netgear does not run any cloud services that can affect your Internet connection with an R8000.
Netgear's cloud does stuff like Arlo cameras and the ReadyShare cloud. Neither of which will get in the way of the internet.
xTEKNIKLx
Feb 21, 2018Aspirant
All I know is the MOMENT maintenance started, my router no longer connected to the internet.
It has readyshare built-in.
But bottom line, maintenance started and internet stopped.
Fixed by 30 reboots and 30 factory reset attempts. Last factory reset stuck.
It has readyshare built-in.
But bottom line, maintenance started and internet stopped.
Fixed by 30 reboots and 30 factory reset attempts. Last factory reset stuck.