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Forum Discussion
Internet connection stops working
Hello Since 2 weeks i'm having problems with my router Nighthawk R7800. The internet connection stops and after a few seconds its working again. Sometimes 3 or 4 times in 5 minutes, sometimes t...
Is it only wireless that drops or do both wired and wireless channels drop?
What modem is it connected to?
Have you tried a simple factory reset and clean install(not from backup)? If the firmware changed enough, maybe an old setting is causing issues.
Hello
Both wireless and wired drop. All the white lamps go out, the on/off lamp turns orange. After a few seconds it turns back on. It is connected to a bbox-modem from my proximus provider. I already did a factory reset, but problem stays. I already switched my Netgear router with my Asus router from location. So the cabling is not the problem. Is 4 years a normal life-time for a router?
Philip
I would try swapping firmware before calling it.
I'd try installing veresiohn 1.0.2.68 of the firmware. Factory reset it and do a clean installHello
okay, i Will try tomorrow. I Will let you know of the problem is solved
Thank you !!
Hello
I installed this morning version 68 again, and for so far everything is working well. The router did not drop the internet connection once.
If i have problems again, you will hear me :-)
Thanks a lot
Philip