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Forum Discussion
Solved
Internet cuts out on R7500
Hello, Since the 5th of May we at home have been experiencing connectivity issues. One second the internet works and the next second the internet dies. If you are connected to etc. YouTube and watch ...
- I had a theory that one of the phones on the wireless were causing the issue. And it would seem that the theory was right - Yes. It is seems like it works now. I'll be looking out for the issue though, and think I'd like to keep the thread open for today, if plausible.
1. what firmware are you on?
2. What modem are you using from the isp?
3. You can manually download and install firmware. once downloaded, extract it, and then follow the manual install process from the guide.
4. If you still have issues, a good step is also factory resetting and re-installing.
5. If both wired and wireless are dying, have you tried directly connecting to the modem to see if the issue is coming from the modem?
1)
It seems as if the router updated itself(?) to the newest version (1.0.0.130)
2)
The ISP modem is an Icotera box, not quite sure which one.
5)
The connection I personally use is directly from the Netgear box.
I have managed to acces the Router GUI now though.
It seems as if the router updated itself(?) to the newest version (1.0.0.130)
2)
The ISP modem is an Icotera box, not quite sure which one.
5)
The connection I personally use is directly from the Netgear box.
I have managed to acces the Router GUI now though.
- so its working fine now?
- I had a theory that one of the phones on the wireless were causing the issue. And it would seem that the theory was right - Yes. It is seems like it works now. I'll be looking out for the issue though, and think I'd like to keep the thread open for today, if plausible.