Forum Discussion

Tutor

Jun 08, 2020

Solved

Internet Drop and Does not connect to PPPOE

Hi Team, i bought this new router netgear AC1750 Smart Wifi Model R6350. this router does not connect directly with PPPOE connection. also if connect it via DHCP from the other router then also t...

cmkhetwal
Jun 15, 2020
Hi ,

Its connected now and working fine. the problem was with the ISP side for PPPOE. Actually we have to use static ip from the ISP side with netgear router. in other routers dynamic IP is working fine.

so today i asked the ISP to give me the static IP, then i connected my netgear router directly via PPPOE and it worked.

Thanks

cmkhetwal

Tutor

Jun 11, 2020

Hi,

so what gateway is the iball connected to?

I dont have any gateway, Iball is directly connected to EPON ONU Modem Fiber Optic.

EPON ONU Modem Fiber Optic is connected via fiber at ISP End.

Please find the attached diagram to understand

cmkhetwal

Tutor

Jun 15, 2020

Hi ,

Its connected now and working fine. the problem was with the ISP side for PPPOE. Actually we have to use static ip from the ISP side with netgear router. in other routers dynamic IP is working fine.

so today i asked the ISP to give me the static IP, then i connected my netgear router directly via PPPOE and it worked.

Thanks