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Forum Discussion
VA13
Jul 26, 2021Aspirant
Internet drops from Samsung TVs with Nighthawk R7000
Hi, I have 3 Samsung TVs and Nighthawk R7000 router. All Samsung TVs are connected via Ethernet cable. I have noticed that internet drops off randomly from all 3 TVs. All the rest of the devices on ...
VA13
Jul 26, 2021Aspirant
Hi Plemans,
The default gateway is 192.168.1.1 and I upgraded the firm last week to V1.0.11.123_10.2.100.
Thanks
plemans
Jul 27, 2021Guru - Experienced User
the gateway is what modem/ont/etc that the router connects to for its signal.
After the firmware upgrade, did you try a factory reset?
- VA13Jul 30, 2021Aspirant
I didn't do a factory reset after updating the firmware but I did it after your message and was observing it for couple of days.Unfortunately, it didn't help.I also tried reserving static IP address for all 3 TVs and entered them on each TV but in vain. Any more suggestions?
- michaelkenwardJul 31, 2021Guru - Experienced User
Any chance of an answer to the question from plemans about the modem/gateway that connects your router to the Internet? It could be important.
Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal, Ethernet in your case. It is then down to the TV to do its thing.
Samsung devices can be a pig to work with.
- VA13Jul 31, 2021Aspirant
Hi Michael,
I have NBN connection and the modem is provided as part of the built house. I'm not sure of the model of the modem but its the common one provided in all new houses in Australia by NBN company. I have attached the photo of the modem. This modem is located in the garage and i have ethernet data point in the living room and the TVs are connected via ethernet cable in individual rooms from ethernet data points. I hope this is what you guys are asking for.
Thank