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Forum Discussion
Internet drops on Nighthawk x6 R8000 (wifi is working)
Hi, My trusted Nighthawk R8000 which I've been using for several years has started to play up recently. It is currently connected to a BT Openreach device with a BT Broadband Fiber 2 package. Is...
I'd ask the ISP to see if they notice anything in there logs during the time frames when this happens.
Both wired and wireless devices fail to get internet when this happens?
Has a factory reset and setup from scratch been performed since last update? Might try this and also power OFF both ISP modem/ONT for a good full minute or more then back ON. Complete the setup wizard on the router.
Be sure your using good quality LAN cable between the modem/ONT and the router. CAT6 is recommended.