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Forum Discussion
Pchrist
Mar 25, 2021Aspirant
Internet dropsNighthawk X8 R8500
Every few days our internet connection on the router just drops and doesn't come back till we reboot the router. Any ideas or suggestions as to what it could be? Running firmware 1.0.2.144 any he...
plemans
Mar 25, 2021Guru - Experienced User
What modem is it connected to?
When it drops, are you still able to access the router?
Are you able to ping/access the modem when it drops?
- PchristMar 25, 2021Aspirant
Our town has fiber internet comes right into the house to router. It says connected to router but when i go to the nighthawk app it won't connect to the router. When i try to remote access from my phone on cellular, it also won't connect. We reboot it and it is back up no issues.