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Solved
Internet LED is solid Amber
I relocated my router and ISP modem and now internet LED is staying Amber with no internet connection. I even left the wires the alone so I wouldn't forget where to connect them back. The only thing ...
aricht48 wrote:It kept kicking off yesterday. I've always had wirelessly and never did that before. Can you have both an ISP wifi modem and nighthawk connected for internet connection? Or does it have to be only the ISP modem? I have both connected and no orange light. Could it be that it's just because it's only detecting the ISP modem? Thanks
You can have both connected. But if you're going to leave the arris with wifi/router part running, then you'd want to put the nighthawk in AP mode. If you don't its called a double nat. I doubt that's whats causing your issues but it'll help with functioning.
Can you log into the modem and check your signal strength and the status page?
ISP techs are great at saying the signal is fine when its borderline. Maybe the 30ft is just enough to push the signal over the edge. Or maybe the cable is kinked, has damage, water in the line, or some other issue with the 30ft cable thats causing it to be bad enough to wreck your signal.
do you have a different coax cable you could try? Or are ther any splitters/attenuators/amplifiers in line? remove them if there are.