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Internet LED is solid Amber
I relocated my router and ISP modem and now internet LED is staying Amber with no internet connection. I even left the wires the alone so I wouldn't forget where to connect them back. The only thing ...
aricht48 wrote:It kept kicking off yesterday. I've always had wirelessly and never did that before. Can you have both an ISP wifi modem and nighthawk connected for internet connection? Or does it have to be only the ISP modem? I have both connected and no orange light. Could it be that it's just because it's only detecting the ISP modem? Thanks
You can have both connected. But if you're going to leave the arris with wifi/router part running, then you'd want to put the nighthawk in AP mode. If you don't its called a double nat. I doubt that's whats causing your issues but it'll help with functioning.
30 ft coax cable should not cause an issue - unless the provider signal levels would be really poor.
Power-up the modem first, wait a few minutes until it's fully ready. Then connect the router and power it up.
Thank You for your assistance. I tried that 3 times on my own and then when speaking to the ISP, they instructed me to do the same. No change. I'm still baffled as to what went wrong just from relocating my computer, router, and modem and using a different (longer) coaxial.