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Forum Discussion
BTHaskell
Oct 23, 2020Tutor
Internet Not Connected...
I'm trying to set up my new router with my new modem and internet service. While using the app, it's consistently telling me that "Internet is not connected..." with a red "x" next to it. Anyone have...
- Oct 24, 2020
I ended up going to routerlogin.net and manually configured the network settings. There was a "MAC Setting" that was set to "Default" that needed to be changed to "Computer MAC". Once I flipped that and re-connected everything, I got it to work.
BTHaskell
Oct 23, 2020Tutor
I'm using an Arris Surfboard8200 as my modem. Xfinity is my internet provider. I'm connected to the internet and using my computer, as you read this, plugged into the same modem the router is plugged into. I don't know what else to do and I've been on hold for 2 hours with customer service.
microchip8
Oct 23, 2020Master
Instead using crappy apps, have you tried the Web UI at http://192.168.1.1 ?
- BTHaskellOct 24, 2020Tutor
I ended up going to routerlogin.net and manually configured the network settings. There was a "MAC Setting" that was set to "Default" that needed to be changed to "Computer MAC". Once I flipped that and re-connected everything, I got it to work.
- plemansOct 24, 2020Guru - Experienced User
glad to hear you got it working!