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BTHaskell's avatar
BTHaskell
Tutor
Oct 23, 2020
Solved

Internet Not Connected...

I'm trying to set up my new router with my new modem and internet service. While using the app, it's consistently telling me that "Internet is not connected..." with a red "x" next to it. Anyone have...
  • BTHaskell's avatar
    BTHaskell
    Oct 24, 2020

    I ended up going to routerlogin.net and manually configured the network settings. There was a "MAC Setting" that was set to "Default" that needed to be changed to "Computer MAC". Once I flipped that and re-connected everything, I got it to work.

BTHaskell's avatar
BTHaskell
Tutor
Oct 24, 2020

I ended up going to routerlogin.net and manually configured the network settings. There was a "MAC Setting" that was set to "Default" that needed to be changed to "Computer MAC". Once I flipped that and re-connected everything, I got it to work.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 24, 2020

    glad to hear you got it working!