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Forum Discussion
Solved
iphones will not download apps or updates on wi-fi.
Within the past few months I have lost the ability to download any apps or even updates for my apple devices when connected to wifi. I called Apple to troubleshoot and there is no problem on their e...
- I would suggest resetting the router to factory defaults and then redo all the router settings from scratch. And when you do the new network password, only use upper and lower case letters, NO repeat NO special characters. I’ve seen those cause App Stores and other issues with all mobile devices, not just iOS. Same with the admin (router login) password - NO repeat NO special characters, upper and lower case letters and numbers ONLY.
Let us know if that helps.
Thanks for your responses. First, the phones work perfectly over WiFi for everything except downloading apps and downloading any iphone updates. I'll reset the router to factory settings and try the recommendations of no repeats and let you know if that works.
Resetting the router to factory setting has resolved the problem. Thanks for the help.