NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joslinm
Aug 13, 2023Aspirant
Iphones won't connect to (R6900P) - AC1900
Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on. Is th...
michaelkenward
Aug 14, 2023Guru - Experienced User
Joslinm wrote:
Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on.
Does this ring any bells?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
- JoslinmAug 14, 2023Aspirant
i will try this, thanks
- JoslinmAug 15, 2023Aspirant
Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.
Now what?
Only thing I can think of is that I changed internet providers a couple months ago.
Both phones are on Spectrum data plan and I discontinued Spectrum internet in home(I have 2 acounts) in favor of Greenlight Fiber.
But what would that have to do with connecting to the router or not?
Help is appreciated. Thanks
- michaelkenwardAug 16, 2023Guru - Experienced User
Joslinm wrote:
Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.
Sort of rules out th R6900P.
Hard to see how any here can help with problems you have with your phones. I would have thought that the first place to go would be the people who made the phones.
Only thing I can think of is that I changed internet providers a couple months ago.Tried asking them for help?
I suppose someone might have some thoughts if they had a few more clues. For example, you say "They will just not reconnect" which tells us nothing about what actually happens. Error messages? Prompts? Connect to what?