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Forum Discussion
Joslinm
Aug 14, 2023Aspirant
Iphones won't connect to (R6900P) - AC1900
Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on. Is th...
Joslinm
Aug 14, 2023Aspirant
i will try this, thanks
Joslinm
Aug 15, 2023Aspirant
Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.
Now what?
Only thing I can think of is that I changed internet providers a couple months ago.
Both phones are on Spectrum data plan and I discontinued Spectrum internet in home(I have 2 acounts) in favor of Greenlight Fiber.
But what would that have to do with connecting to the router or not?
Help is appreciated. Thanks
- michaelkenwardAug 16, 2023Guru - Experienced User
Joslinm wrote:
Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.
Sort of rules out th R6900P.
Hard to see how any here can help with problems you have with your phones. I would have thought that the first place to go would be the people who made the phones.
Only thing I can think of is that I changed internet providers a couple months ago.Tried asking them for help?
I suppose someone might have some thoughts if they had a few more clues. For example, you say "They will just not reconnect" which tells us nothing about what actually happens. Error messages? Prompts? Connect to what?
- JoslinmAug 16, 2023Aspirant
The phones will not reconnect to the router if we leave the house and return. We have to go to settings, wifi, and click on the name for our home network. Then the phone connects.
Apple went through the usuall settings and eventually suggested a network reset, something I had done already. If that fails, a total restore
- michaelkenwardAug 16, 2023Guru - Experienced User
Joslinm wrote:
The phones will not reconnect to the router if we leave the house and return.
You said that before. But WHAT HAPPENS?
I have yet to see a device that does not throw up some sort of error or prompt.
One thing that has worked for people before is to tell the phone to forget the connection to the SSID from their wifi and then to recreate the connection.