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Forum Discussion
Is my NightHawk R7800 dead?
(Win10) Was noticing very high latency on a game. Decided to factory reset the router. When using the Nighthawk App to set it all up again, I cannot connect. I've tried 4-5 times with the app. My ph...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Set up the router with a wired PC or laptop and web browser.
I wouldn't try reaching your router with the netgear app. I'd try either wired or with the phone that says its connected. Instead of using www.routerlogin.net try it through 192.168.1.1. Let us know if that helps or to see what happens.