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Forum Discussion
pharbrian
Mar 30, 2020Star
Is the R7000 router end-of-life for firmware updates?
I see the last firmware update for the R7000 being issued around Aug 2019. Has firmware support for the R7000 been discontinued? I have tried searching for official notification that the R7000 is no ...
- Apr 04, 2020
R7000 Firmware Version 1.0.11.100 | Answer | NETGEAR Support
Various security and bug fixes were addressed. We recommend that you restart your router before starting the update to ensure a successful update.
michaelkenward
Mar 31, 2020Guru - Experienced User
pharbrian wrote:
I see the last firmware update for the R7000 being issued around Aug 2019. Has firmware support for the R7000 been discontinued?
Are you aware of anything that need mending? Do you have problems with your router?
Firmware gets updates to fix issues, usually security, or to change the features.
New routers get more frequent updates because they often ship with defects that need mending.
The R7000 has been around for some time. That means that Netgear has had time to fix bugs and settle down on the features.
Netgear still sells the R7000. When a device does fall off the support treadmill it usually shows up as "EOL" in the support pages.
- pharbrianMar 31, 2020Star
Are you aware of anything that need mending? Do you have problems with your router?
Firmware gets updates to fix issues, usually security, or to change the features.
New routers get more frequent updates because they often ship with defects that need mending.
The R7000 has been around for some time. That means that Netgear has had time to fix bugs and settle down on the features.
Netgear still sells the R7000. When a device does fall off the support treadmill it usually shows up as "EOL" in the support pages.
The reason I asked the question is due to multiple stories detailing a vulnerability affecting Netgear routers, with the R7000 being among the affected routers. In order to patch this vulnerability, you would expect to see a firmware update. However, there has been no update since the Summer of 2019.
See the following story for details of the vulnerability I'm mentioning:
https://www.tomsguide.com/news/netgear-security-firmware-patches
There have also been other stories of routers having new vulnerabilities identified since the last firmware updated was issued. Ultimately, I am concerned about the security of my router, and do not think that it is being patched to new vulnerabilities. Moreover, I purchased the Netgear Armor by Bitdefender to shore up the security of my network. I encountered multiple problems with the service, despite working with support and peforming factory resets of the router. I ended up having to discontinue use of the service due to the unreliability it caused with use of my router. Perhaps this too is something that could have been fixed with a firmware update.
Lastly, the dynamic QOS optimization database for the router, has not been updated since Aug 2018.
The reasons above are why I am asking if this router is no longer being supported by Netgear.
- James721Mar 31, 2020Luminary
michaelkenward wrote:
pharbrian wrote:I see the last firmware update for the R7000 being issued around Aug 2019. Has firmware support for the R7000 been discontinued?
Are you aware of anything that need mending? Do you have problems with your router?
Firmware gets updates to fix issues, usually security, or to change the features.
New routers get more frequent updates because they often ship with defects that need mending.
The R7000 has been around for some time. That means that Netgear has had time to fix bugs and settle down on the features.
Netgear still sells the R7000. When a device does fall off the support treadmill it usually shows up as "EOL" in the support pages.
The only part of your post that is accurate is the last sentence. Are you living under a rock or in fantasy land ? There are so many issues with the R7000 to many to even begin to mention and Netgear has left the customer in the dark. I would certainly consider the R7000 as EOL at this pont i doubt Netgear will ever make this model secure or function properly again.
People look you need to highly consider upgrading to another vendor Netgear as clearly shown they can NOT produce a working firmware not only for the 7000 but most of there home routers including and not limited to there new AX models. This is the bottom line.
- SquuiidMar 31, 2020Luminary
michaelkenward wrote:
pharbrian wrote:I see the last firmware update for the R7000 being issued around Aug 2019. Has firmware support for the R7000 been discontinued?
Are you aware of anything that need mending? Do you have problems with your router?
Firmware gets updates to fix issues, usually security, or to change the features.
New routers get more frequent updates because they often ship with defects that need mending.
The R7000 has been around for some time. That means that Netgear has had time to fix bugs and settle down on the features.
Netgear still sells the R7000. When a device does fall off the support treadmill it usually shows up as "EOL" in the support pages.
Yes, this bug in the latest firmware will brick an R7000, consistently. And when I say brick I mean you either open it up and connect an FTDI serial cable to the pins on the board or you send it back to Netgear.
Plus, as others have stated, there are many unaddressed vulnerabilities in the latest R7000 firmware. The R7000 is still being sold, it is totally unacceptable this day and age to be so lax on security and quality of firmware.
- michaelkenwardApr 04, 2020Guru - Experienced User
R7000 Firmware Version 1.0.11.100 | Answer | NETGEAR Support
Various security and bug fixes were addressed. We recommend that you restart your router before starting the update to ensure a successful update.- shoman94Apr 04, 2020ApprenticeYup and solid too! Finally! The first some since 1.0.9.42..... what was that 3 years ago?