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Forum Discussion
ehouli
Sep 14, 2019Aspirant
Is this a Joke?
I just received an email from Netgear about security improvement through a firmware update, that's fine (Screenshot attached). But, the firmware is the same version I've had since setting up this...
- Sep 14, 2019
No, Its a poorly designed email setup for updates. I've gotten the emails in the past as well. Its a good reminder for some but for those of us who update regularly, its a waste.
plemans
Sep 22, 2019Guru - Experienced User
Thats a challenging one. I agree companies should do a little more in support of firmware.
But from netgears perspective (I'm not an employee), they're ramping up production on wireless 6 (AX) products. When you're developing a new product line for release and investing in new technology (AX), do you keep your firmware teams working on older generation products or having all hands on deck to try to get the AX devices running? From a supporting your customers perspective, you should be ironing out bugs on already purchased product. From a company perspective, you have to get your flagship product and new line devices running so they have a smooth release.
so its a challenge balancing resources when new releases are coming out.
microchip8
Sep 23, 2019Master
I also get these late emails. I think NG just wants to make sure you're on the latest firmware, in case you've forgotten to upgrade