NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ISP Throttling
Thanks for taking my question? Do ISP still use a Throttling- down of speeds when my new router is installed? Does Netgears speed checker (NightHawk - bitdefender) tell me if throttling? Doe...
You can get the latest firmware from here: https://www.netgear.com/support/product/R6400v2.aspx#download
Usually, ISPs throttle specific protocols, like File Sharing, and not the whole spectrum. This means that your speedtests may come out just fine, but if you start a File Sharing download, it can be throttled. ISPs often use DPI (Deep Packet Inspection) to look into and throttle accordingly
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Netgear has set up a community forum specifically for Smart WiFi Router products. Most of the people who watch that forum are more likely to have experience with General and Smart Wifi (WN and R6000 thru R6400 Series) routers:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
Thank you for your reply and sorry for the delay in getting back to you.
I can not find the Firmware ver on the Nighthawk. The ISP's Modem is a SurfBoard TM822R.
Thank you the links to the forums.
Peter
You can get the latest firmware from here: https://www.netgear.com/support/product/R6400v2.aspx#download
Usually, ISPs throttle specific protocols, like File Sharing, and not the whole spectrum. This means that your speedtests may come out just fine, but if you start a File Sharing download, it can be throttled. ISPs often use DPI (Deep Packet Inspection) to look into and throttle accordingly