NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pantherfan35
Feb 26, 2021Aspirant
Issue with firmware update
The app is saying I need to sign into the the genie and update my firmware. But, when I get into the genie there’s no option for an update. And the version I am using is the one is the latest approved...
Pantherfan35
Feb 26, 2021Aspirant
That’s the chart I used and I have the correct version already. But when I open the netgear app it’s redirecting me to the genie to update the firmware. And I can’t do anything else with the app. I can’t even get to the dashboard