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Forum Discussion
Solved
Issue with R8000 firmware V1.0.4.18_10.1.49
Ever since I updated my router to the new firmware, the connection has been dropping daily, and after reading many posts on similar issues, I would like to know how can revert to the previous firmwar...
> [...] I would like to know how can revert to the previous firmware?
Visit http://netgear.com/support , put in your model number, and look
for Downloads. Under Firmware and Software Downloads, look for "View
Previous Versions". Find the kit(s). Download the kit you want. Read
the "Release Notes" file for instructions.
> [...] I would like to know how can revert to the previous firmware?
Visit http://netgear.com/support , put in your model number, and look
for Downloads. Under Firmware and Software Downloads, look for "View
Previous Versions". Find the kit(s). Download the kit you want. Read
the "Release Notes" file for instructions.
Thanks for the info, I've downloaded the file and it is now running on it. Hope that this was the issue and not that the router is bad, because it is less than two years since we bought it.
Internet has been doing good ever since rolling back to previous firmware. Netgear should take note of all the issues concerning the latest firmware. Not going to install that one until they fix it.
No offense or rudeness meant, but you've not given anyone much to go on.
You are taking a very myopic view stating "Netgear should take note of all the issues concerning the latest firmware." in my opinion.
I, like many others, have no problem with the firmware. You can't count on the support forum being a good source to compute how many people have problems. Have no clue how many have called into or e-mailed support for this either.
In addition you have detailed nothing as far as your situation, no ISP speed, no modem info, no info on connected devices, and worse yet, nothing on what options in the firmware you have turned on? With all that info, possibly someone here (not Netgear) could help you discover why you had the problem in the first place.
"Not going to install that one until they fix it."
And how do you expect that to happen? Did you think posting here 'reports' the problem? How would you expect them to reproduce the problem with the data you supplied?
I am glad you were able to get the problem resolved, but it really isn't. You could be lacking some security fixes and have a good chance that the next release will not work for you either I'm sorry to say.
I'd also recommend you try the firmware again as it is possible there was an install issue. I'd reset the router first though before installing it and then manually reenter the settings you require. Doesn't work, come back and supply info that might help someone determine why it failed and/or give you some advice to try and locate the problem.
I had problems as well with this firmware update. After a day or so, it appears as if internet went down since everything would become unreachable. What seemed to happen though is that the router would stop DNS resolution. Only way to fix was to restart the router. I reverted back to the previous firmware version and the issue does not exist there, so it is definitely isolated to this latest version.
