NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Issue with R8000 firmware V1.0.4.18_10.1.49
Ever since I updated my router to the new firmware, the connection has been dropping daily, and after reading many posts on similar issues, I would like to know how can revert to the previous firmwar...
> [...] I would like to know how can revert to the previous firmware?
Visit http://netgear.com/support , put in your model number, and look
for Downloads. Under Firmware and Software Downloads, look for "View
Previous Versions". Find the kit(s). Download the kit you want. Read
the "Release Notes" file for instructions.
I had problems as well with this firmware update. After a day or so, it appears as if internet went down since everything would become unreachable. What seemed to happen though is that the router would stop DNS resolution. Only way to fix was to restart the router. I reverted back to the previous firmware version and the issue does not exist there, so it is definitely isolated to this latest version.
Hi GreenMotion,
Did you reset the router after updating the firmware? If not, I suggest to factory reset the router. Is Parental Control enabled?
Regards,
Blanca
Community Team
Blanca_O, I did the factory reset, and I don't use parental controls, but still had those issues. I had no choice to go back to previous version for internet access to work for me.