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Forum Discussion

3bhill's avatar
3bhill
Initiate
Apr 09, 2022
Solved

Issue with Wi-Fi network not showing up even though my router is “online”

The other day my internet was working just fine, but for some reason it randomly went out. When I try to find my Wi-Fi network, it doesn’t even appear but yet my router says it’s “online”. Don’t know ...
Troubleshooting
  • plemans's avatar
    plemans
    Apr 09, 2022

    Do devices hardwired into the router work? 

    Maybe the wifi on/off button got hit. Push and hold it for 2 seconds. 

plemans's avatar
plemans
Guru - Experienced User
Apr 09, 2022

Do devices hardwired into the router work? 

Maybe the wifi on/off button got hit. Push and hold it for 2 seconds. 

3bhill's avatar
3bhill
Initiate
Apr 09, 2022
That worked. Thank you!!
  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 09, 2022

    Might mark it as solved so others aren't still trying to fix it then 🙂