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macco455's avatar
macco455
Aspirant
Oct 15, 2021
Solved

Issues getting page can't be displayed when clicking links from other pages.

Hi,

 

Over the past few months I have been having lots of issue when clicking links inside the broswer to open other links. It more often than not will come up with this site can't be reached then it will refresh and usually go to the page but not always. When it doesn I manually refresh and that usually works. It is SUPER annoying . It has been getting worse with each firmware update it seems. It go so bad that I reset my router AND reimaged my laptop ith a fresh copy of WIndows 10. I know it is something in the router as I have tested it with and without the router in the same scenarios. WHen I direct connect totmy modem it works fine.

SO, does anyone know what could be causing this? I am guessing its something to do with DNS. Obviously all my cache is reset as well as all my settings when I reset windows and the router.Attached is the generic error I get. I have used Edge, Chrome and Firefox all act the same way

 

Any thoughts are appreciated.

 

Thanks for your help

 

Marc

  • robjak's avatar
    robjak
    Oct 16, 2021

    Common gurus, you know Netgear screwed the DNS on their FW on or around July 28.   Why didnt you tell him that. 

     

    They fixed it ~ mid Sept and still have not released new FW.  

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • macco455's avatar
      macco455
      Aspirant

      Model R7900 X6 AC3000

      Firmware Version
      V1.0.4.46_10.0.53

       

      Modem:

       

      Technicolor

      Model: TC4400-AM

      Came from cable company

       

      Everything seemed to be working fine until the past few months, no hardware has changed in that time. ONly thing changed was firmware of router

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Is Armor enabled by chance on the router? 

        Has a factory reset and setup from scratch been performed since last FW update?

        I would power OFF the ISP modem for 1 minute then back ON.