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Forum Discussion
vinnyd51
Dec 17, 2021Tutor
Issues with R6700v3 router - "Hmmmm.....can't reach this page"
I posted an issue with this router about a month or so ago. It is in a second home and it seemed like every time we got there our internet was out. This began after the cable company installed a new ...
- Dec 17, 2021
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
vinnyd51
Dec 17, 2021Tutor
Thanks for the quick reply. The modem is an Arris model #TM2902A. This issue did start happening after the firmware update. I'm afraid to revert back to the previous firmware version so as not to have the original problem again of losing my internet connection periodically. I can live with this new issue if necessary.
FURRYe38
Dec 17, 2021Guru - Experienced User
Is IPv6 enabled or disabled under Advanced Tab/Advanced settings?
Can revert FW back if necessary. Some newer FW users have expressed seeing problems with across many router models. Some found gong back resolves there problems seen on newer FW.
- vinnyd51Dec 17, 2021Tutor
It is disabled. Is that the problem? I see 8 options, but enabled is not one of them.
- plemansDec 17, 2021Guru - Experienced User
Try enabling IPv6.
that can helpin some instances.
In others, people have had to downgrade to the older firmware.
- plemansDec 17, 2021Guru - Experienced User
- FURRYe38Dec 17, 2021Guru - Experienced User
Lets try this first, power OFF the ISP modem and router for 1 minute, then back ON. Check for this.
What happens if you try using a custome DNS addresses on the router? Say Googles or Cloudfare?
After than try enabling IPv6 and try using Auto DHCP and check for this.
- vinnyd51Dec 17, 2021Tutor
Powering off modem and router did not help. Not sure about changing DNS address as I am not that tech savvy. I'd like to try enabling IPv6 but, as I mentioned, there is no "enable" option. There is a DHCP option (not auto DHCP), an "auto detect" and an "auto config" along with 6 other options. Which one do I choose?