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Forum Discussion
daveritchieaz
Apr 28, 2020Aspirant
just bought a new ac1750
so i have fiber .... right off the modem i get 999/999 but when i connect router and hardwire it i get 400/365 is there a setting to solve this loss of banwith speed ???????
- Apr 29, 2020
Hi daver
How close are you to the router? What's in between you and the router?
michaelkenward
Apr 28, 2020Guru - Experienced User
daveritchieaz wrote:
so i have fiber .... right off the modem i get 999/999 ...
And that modem is?
Which R6700 is this? The V number?
ac1750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
- daveritchieazApr 29, 2020Aspirant
r6350 is the model ...
- michaelkenwardApr 29, 2020Guru - Experienced User
Thank you for providing next to no answers to my questions.
I quote (see above):
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.We still don't know what the modem is, if there is one.
daveritchieaz wrote:
r6350 is the model ...
Not the most advanced router on the shelf,especially for GB broadband. Not even a Nighthawk, so this isn't the place to look for discussions related to that device:
You might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:
General WiFi Routers (Non-Nighthawk) - NETGEAR Communities
In the meantime, ensure that you don't have anything like QoS or traffic metering turned on.- daveritchieazApr 29, 2020Aspirant
r6350 is right on the box as model number ...