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Hauck18's avatar
Hauck18
Follower
May 27, 2021

Keeps kicking me off the internet every 5 to 10 minutes

I was screwing around with the smart connect feature trying it out. Well now it won’t stay connected to my internet. Every 5 to 10 minutes it just loses connection. I tried hard resetting it and I tried unplugging it but it still does it. I’m lost…..

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You have the R7450?

    What firmware is on it? 

    What modem/gateway is it connected to? 

    Do all devices drop or just wireless/wired? 

    What do the led's do when its not working? 

    What actual error do you get? does the wifi stop broadcasting, does it connect but say "connected, no internet", what actually happens?