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digilos10's avatar
digilos10
Aspirant
Jun 21, 2020
Solved

Laptop connection breaks network

Hello everyone, I have an RS400 Nighthawk router that I'm able to connect to a variety of smart devices and a couple of Mac laptops in my home, however when I connect my Windows 10 machine to the rou...
  • plemans's avatar
    plemans
    Jun 22, 2020

    You've got a couple options.

    1. Put the xfinity combo device in modem only/passthrough mode. it disables its routing functions and just leaves the netgear in control. it disables the wireless on the xfinity device. 

    2. put the netgear in access point mode. It disables routing on the netgear and just leaves it as an access point. Wireless and wired can still be used. 

    3. place the netgear in the xfinity's dmz.