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Solved
Laptop doesn't see external HDD on R8000
I have an external Hard Drive Connected to my R8000 for the shared drive capability. I have my Desktop and my Laptop that use the drive, I upgraded both to Windows 10. Now my Laptop doesn't see the H...
This is isolated as OS problem. Please try the following.
1. Disable antivirus and firewall. If it will not work proceed to 2.
2. Check if "Client for Microsoft Network" is enabled. If it is not then check no. 3.
3. Check for the "MICROSOFT 6to4 ADAPTER"
- Go to Control Panel
- Device manager
- Highlight Network Adapters
- Click View
- In the expanded view you will see a long list of numbered "MICROSOFT 6to4 ADAPTER". Right click and select "DELETE" until only one item remains.
Regards,
JamesGL
Community Team
I'm able to connect to the router, but when I put the readyshare address it says windows cannot access with an errorr code 0x80070035. I should add that I am able to access the HDD with my desktop, but the laptop can't access it.
This is isolated as OS problem. Please try the following.
1. Disable antivirus and firewall. If it will not work proceed to 2.
2. Check if "Client for Microsoft Network" is enabled. If it is not then check no. 3.
3. Check for the "MICROSOFT 6to4 ADAPTER"
- Go to Control Panel
- Device manager
- Highlight Network Adapters
- Click View
- In the expanded view you will see a long list of numbered "MICROSOFT 6to4 ADAPTER". Right click and select "DELETE" until only one item remains.
Regards,
JamesGL
Community Team