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Forum Discussion

mr_grieves's avatar
Mar 17, 2016
Solved

Laptop keeps losing internet connection - R7000

I've had an R7000 on my home network for a few months and the following problem is occuring with increasing frequency.   I have a laptop running Windows 7 (connects at 2.4GHz) that I use throughout...
  • mediatrek's avatar
    mediatrek
    Mar 17, 2016

    There are numerous known bugs (many doing with 2.4GHz devices) in that release of firmware which Netgear is aware of and that is why Netgear pulled that firmware release.

    You will want to roll back your firmware to v.1.0.4.30. You can download it from the R7000 Downloads Support Page. After rolling back the firmware, you will want to do a factory erase of your router settings, then reconfigure everything as you like it/want it. DO NOT use a backup configuration file to restore your settings.