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Forum Discussion

arealdave's avatar
Nov 16, 2021
Solved

Latency issue after firmware update R7900P

Hi, I did the rececent firmware update to V1.4.2.84_1.3.42 and ever since we've been having trouble finding and loading websites. We are on Spectrum cable modem but our neighbors are not having this issue so I don't think it's on Spectrums end. I also switched DNS from Spectrum to Google servers to see if that fixed anything and it didn't so I don't think it's a DNS issue.

 

I'm wondering if anyone else has had this issue and if there is a solution other than buying a new router? It worked great before the firmware update.

 

Thanks

 

  • plemans's avatar
    plemans
    Nov 17, 2021

    IPv6 is found under advanced---->advanced setup---->ipv6

    that's under the browser based gui

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I've seen several issues across multiple product lines on the latest firmware versions. 

    Some have been fixed by enabling ipv6

    Others have needed to downgrade a version. I'd try the IPv6 first and then the downgrade. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        IPv6 is found under advanced---->advanced setup---->ipv6

        that's under the browser based gui