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Forum Discussion
Retired_Member
Dec 02, 2017Latest firmware killed my Nighthawk AC1750 R6700v2
I have so many issue with this unreliable router. I have another post @ https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/My-nightmare-has-begun-from-Nighthwak/m-p/1444481#M20761 I ...
- Retired_MemberDec 13, 2017
Update:
The solution works I think.
Since I already did static ip way before for port forwarding, the only setup was different was the DNS. I have both DNS set to the google DNS addresses, not the DNS addresses were defaulted. It's more than 40 hours and my internet is still good.
Retired_Member
Dec 03, 2017No...
When I posted it which was last night I reset. This noon I went out for lunch then got home by 2pm the internet was down again. This router now is totally junk and the customer support line never picks up my call.
joelbb
Dec 03, 2017Guide
Pretty much the same thing happened to my R8000 with the latest "security update" firmware, and I had to roll back to an earlier version. Netgear seriously does not have their act together with recent firmware releases.
- Retired_MemberDec 03, 2017Does anyone know how to get the older version firmware?
- michaelkenwardDec 04, 2017Guru - Experienced User
The support pages for all Netgear devices have firmware versions going back to the original release. For the R6700v2 start here:
>>>R6700V2 | Product | Support | NETGEAR <<<<
For others start here:
- Retired_MemberDec 04, 2017Yesterday after talked with the customer support, she told me to update the firmware with a computer connects the router with a Ethernet cable. This morning the router if off internet once again. Netgear does not want to do phone support since my nighthawk was purchased by end of July. They only support it for 90 days or spend 80+ dollars to get support. To prove it’s a router issue, you need to pay the 80+ dollars for the phone support to narrow down the issue to find out if it’s a hardware issue then you may get a replacement from netgear.
My router setup is so simple. I have 2 devices have port forwarding. One of them has forwarded port 80. I’m not sure if those can be the issues. I’m going to remove all my port forwarding then also try to downgrade it. I spent ove 100 for a router only works for few months. Bad decision bought nighthawk.