NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Latest Update Bricked My R8000 Router
The latest firmware update (R8000-V1.0.4.52_10.1.67) bricked my router! I am using the R8000 Nighthawk X6 AC3200 Smart WiFi Router. I utilized the web interface to update the firmware via a wired ...
There is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If it works, you may be able to use the usual method to flash the firmware again.
Download the latest firmware for your device – or an older version if that is what you want – and read the Release Notes for how to install it.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR SupportThis also explains how to tell Windows to use TFTP on your PC.
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
The good news is that TFTP has rescued many a dead device.
There is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If it works, you may be able to use the usual method to flash the firmware again.
Download the latest firmware for your device – or an older version if that is what you want – and read the Release Notes for how to install it.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This also explains how to tell Windows to use TFTP on your PC.
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
The good news is that TFTP has rescued many a dead device.
I tried your reset button option but unfortunetley did not work.
The device seems to boot up, then the Power LED flashes white forever.
I will try the TFTP method, thank you!
My issue has been resolved! The TFTP method worked and was very simple.
Thank you very much for your help.
M3TALHEAD wrote:
The device seems to boot up, then the Power LED flashes white forever.
That's better than flashing orange!
Hi,
My R7900 router bricked. I have just purchased the R8000 but wanted to try to resolve the R7900 before I decide if I want to donate, sell, or discard/recycle it.
I've already followed all of the instructions from the suggested tftp instructions.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
For the sake of clarity, am I supposed to have my bricked R7900 router connected to LAN port?
I currently have it connected to my Surface Book to one ethernet port line out.
My R8000 has taken the place of the R7900 so it's routing my network.
The cmd promp indicates that the firmware R7900P-V1.4.1.56_1.3.14.chk was transferred successfully
I'm not sure if the process is resolved if I don't have R7900 connected to LAN because the power light is still flashing.
I don't have any intentions of keeping it but would appreciate any guidance anyone may be able to provide with this issue. The light is flashing but cmd says that it transferred successful. Not sure where to go from here.
Thanks in advance to anyone that can help.
SpiderRouter wrote:
Thanks in advance to anyone that can help.
That's a hard one.
You have joined in on an ageing conversation, it dates back to June, and there are large holes in your details. It is also about different hardware. You have an R7900 while M3TALHEAD has an R8000.
You might do better to start your own fresh conversation.
Let's start at the beginning.
SpiderRouter wrote:
Hi,
My R7900 router bricked.
What tells you that? Sadly, "bricked" is one of those labels that people use to describe all sorts of things. What does it mean in your case?
SpiderRouter wrote:
I've already followed all of the instructions from the suggested tftp instructions.
It sounds like you are on the right track, but it helps if you can copy and paste all of the messages that you see when you go through the many steps involved.
However, this bit is seriously worrying:
SpiderRouter wrote:
The cmd promp indicates that the firmware R7900P-V1.4.1.56_1.3.14.chk was transferred successfully
I'm not sure if the process is resolved if I don't have R7900 connected to LAN because the power light is still flashing.
The R7900P is not the same as the R7900. They use different firmware. The device should prevent you from using the wrong firmware, but TFTP may subvert those warnings. What do you have?
TFTP isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
The good news is that TFTP has rescued many a dead device.
