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Forum Discussion
M3TALHEAD
Jun 14, 2020Tutor
Latest Update Bricked My R8000 Router
The latest firmware update (R8000-V1.0.4.52_10.1.67) bricked my router! I am using the R8000 Nighthawk X6 AC3200 Smart WiFi Router. I utilized the web interface to update the firmware via a wired ...
- Jun 14, 2020
There is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If it works, you may be able to use the usual method to flash the firmware again.
Download the latest firmware for your device – or an older version if that is what you want – and read the Release Notes for how to install it.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR SupportThis also explains how to tell Windows to use TFTP on your PC.
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
The good news is that TFTP has rescued many a dead device.
michaelkenward
Jun 14, 2020Guru - Experienced User
There is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If it works, you may be able to use the usual method to flash the firmware again.
Download the latest firmware for your device – or an older version if that is what you want – and read the Release Notes for how to install it.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This also explains how to tell Windows to use TFTP on your PC.
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
The good news is that TFTP has rescued many a dead device.
ZohnW
Jun 21, 2020Aspirant
Tried the TFTP method and I still can't figure out a way to unbrick it. Tried the 30/30/30 method and that doesn't work either. Mine was also bricked by the new firmware update.
Here is the error I get in CMD:
C:\Users\zohnw\Desktop>tftp -i 192.168.1.10 put R8000-V1.0.4.52_10.1.67.chk
Connect request failed
- antinodeJun 22, 2020Guru
> Tried the TFTP method [...]
First, as a general rule, start your own thread for your own
(different) problem.The TFTP recovery scheme is a multi-step procedure which offers
multiple opportunities for user input, hence user error. By itself,
saying that you "Tried" it doesn't say much. Especially when using a
command-line program, copy+paste is your friend.> C:\Users\zohnw\Desktop>tftp -i 192.168.1.10 put R8000-V1.0.4.52_10.1.67.chk
> Connect request failedThe IP address there should be that of the router, "192.168.1.1", not
that of your computer, "192.168.1.10". Otherwise it looks ok.Your computer probably isn't running a TFTP server, so specifying
that ".10" address should explain the problem. (Only one way to find
out.) Reading more carefully whichever instructions you're trying to
follow might be helpful.- ZohnWJun 22, 2020AspirantThat was useless.
- michaelkenwardJun 22, 2020Guru - Experienced User
ZohnW wrote:
That was useless.I don't know what you considered to be useless, but if this is the level at which you are prepared to engage with people, your chances of recovering your router are slim.
The reason for starting your own discussion is obvious. The community rules don't like "hijacking".
NETGEAR Community Terms Of Service | Answer | NETGEAR Support
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- Off-Topic posting
- Thread hi-jacking
You have jumped into the middle of a "thread" that may or may not have anything to do with your problem. The rules of this place are specific, don't hijack someone else's discussion. Start your own, especially of you want to catch the eye of Netgear's handful of support people. This is especially true of a thread marked "solved".
The advice that you were given on TFTP is the same as you would get from any of the fellow users here who have guided other victims. It should provide you with enough guidance to try again.
There is only one thing that I would add, TFTP isn't the easiest operation, as you have discovered, so if you are forced to use it, you could try a web search to find videos that guide you through the process.There are plenty out there. It is a generic thing, so the model and brand doen't matter much as long as you are prepared to follow instructions step by step.
The good news is that TFTP has rescued many a dead device for those who are prepared to persevere.
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- ValuelessLeeJul 19, 2020Aspirant
dm me and i can help walk you thru it
- ValuelessLeeJul 19, 2020Aspirant
i was able to get mine working with the new update. it took me all day but i got it to work. my most dificult part was comand prompt
ValuelessLee wrote:dm me and i can help walk you thru it