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Forum Discussion
Boricua63
Apr 05, 2019Tutor
LG TV having audio gaps with downstreaming NetFlix or Amazon Prime
R7000
Firmware Version
V1.0.9.64_10.2.64
I am noticing audio gaps when viewing any video content when streaming from NetFlix or Prime. No video gaps just audio. The gaps last...
- May 08, 2019
You may want to revert back to the .42 firmware and also make sure you have the best wireless channel selected.
https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router
https://kb.netgear.com/23960/How-do-I-manually-upgrade-firmware-to-my-NETGEAR-router
https://kb.netgear.com/000060253/R7000-Firmware-Version-1-0-9-42
DarrenM
Boricua63
May 06, 2019Tutor
Hello. I tried resetting the apps on the Samsung Smart TV and still had the audio delays in anything I downstreamed. I did test a networked connected PC to the Smart TV and had no audio delays or drops. It seems to be pointing to the WiFi bandwidth. The router is 20 feet from the Smart TV. Could there be a way of improving the connection speed within the router? Any assistance is greatly appreciated. Thanks.
DarrenM
May 08, 2019Sr. NETGEAR Moderator
You may want to revert back to the .42 firmware and also make sure you have the best wireless channel selected.
https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router
https://kb.netgear.com/23960/How-do-I-manually-upgrade-firmware-to-my-NETGEAR-router
https://kb.netgear.com/000060253/R7000-Firmware-Version-1-0-9-42
DarrenM